Returns from Italy

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Returns from Italy – Fast and Convenient

Thanks to Eurohermes’ return services, you can easily manage returns of packages from Italy. Our company offers an exceptionally simple and fast return process for packages from Italy, contributing to strengthening your company’s image in the eyes of customers and increasing trust in your brand. If your company operates in this market or plans to introduce its products for e-commerce in Italy, such a service will certainly be needed. Especially since returns from Italy without a logistics partner like Eurohermes can be very costly. So, stay with us and find out how we can support you in the returns process!

Returns from Italy

We focus on providing you not only with professional logistic support but also an excellent customer experience. This will assure your customers that shopping with you means not only a good product but also the certainty that in case of need, the return process will be just as easy and convenient. Trust Eurohermes to improve customer relations and strengthen your position in the market. Take advantage of our comprehensive returns service from Italy. This way, your company can expect positive reception in this demanding market.

Efficient, Professional Approach to Returns from Italy

How does our returns service for packages from Italy work? Everything happens in a maximally efficient way, both for you and your customers. The customer just needs to print the return label and stick it on their packages. Then, they can return them at a chosen point or at one indicated on the package. Once the package reaches the local return address in Italy, the consolidation process begins in our warehouse. The return package from Italy will be connected with others to ultimately reach your address. All this in an efficient and fast way.

How quickly will returns from Italy reach your store?

We understand that time is crucial for you, as well as customer satisfaction, with a desire to get a refund as quickly as possible. Therefore, the process takes an average of 3-5 days for returns of packages from Italy. This efficient but cost-effective procedure will increase customer satisfaction with your company’s services. We are confident that this will accelerate its development in international markets, which is surely one of your goals.

Keep costs in check when handling returns from Italy

Returning packages from Italy and other European countries can be costly if not properly planned. In practice, our service allows you to save up to 80% in expenses compared to traditional courier companies. This is real savings that enable you to maintain competitive product prices and attract increasingly demanding customers. With the time and resources saved, you can focus on other areas of your business development. You can direct your attention to strategies like marketing, improving your offerings, or customer service, without worrying about international returns. One thing is certain: you will quickly see the benefits of partnering with Eurohermes for handling such returns.

Save money with Eurohermes

Our service allows savings of up to 80% compared to traditional courier companies. We understand that every cent matters in the business world. Therefore, our solution is designed to combine efficiency with financial benefits, resulting in real savings that enable maintaining competitive product prices and attracting customers. The saved time and resources allow you to focus on the development of other business areas. You can concentrate on your marketing strategy, improving your offerings, or customer service without worrying about international returns. Handling returns from Italy allows you to deploy resources more strategically, rather than wasting them on routine processes.

Build image and loyalty – use the return service Italy

Building lasting customer loyalty requires an above-average commitment to their care. By utilizing Eurohermes services, you create a unique experience for your customers. The professional handling of returns from Italy serves as a safety net, allowing customers to return products seamlessly if they are dissatisfied. This, in turn, enables customers to explore your offerings with greater confidence, knowing that they will not be left alone in case of issues.

Offer your customers a smooth returns process

A simple and fast return process is a clear signal to customers that their satisfaction is important to you. Positive experiences and a high service standard are crucial for building long-term relationships. Convenient return options from Italy (including through eBay and Amazon) along with quick processing are exactly that additional value that stays in the customer's memory and influences the perception of your brand.

Other services

We offer comprehensive services to support international online sales (cross-border). In our offering, you will find everything you need to start a safe and effective expansion abroad.

Consulting cross-border e-commerce

Registration for packaging in Germany, sales terms on eBay and Amazon, electronic waste, the risk of warnings – these are just a few of the key issues related to cross-border selling. We prepare your company for entry into European markets.

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Express shipping to Germany

For companies from Poznań, Wrocław, and Legnica, we have established a dedicated express line to Germany. Thanks to this, you can pack parcels until 1:00 PM, and four hours later, they will be scanned in the German courier network and delivered the next day.

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The professional development of international sales through the eBay and Amazon marketplaces currently requires prior registration for foreign Value Added Tax (VAT) as well as the submission of electronic declarations. In collaboration with local accounting offices, we register for VAT and handle communication related to declarations.

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International shipments

Shipping international parcels is our passion. We select the best local courier solutions in various countries, including Germany, the United Kingdom, France, Italy, Spain, the Czech Republic, and others

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Company in Germany

We establish companies in Germany with tax residence in any legal form (at least trade, UG, KG, GmbH) as well as branches and subsidiaries for marketing purposes. We advise you on choosing the solution that best fits your strategy for entering the German market.

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