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Returns from Italy – Fast and Convenient
Thanks to Eurohermes’ return services, managing package returns from Italy becomes easy and efficient. We offer a streamlined return process that enhances your company’s image and increases customer trust. Whether your business is already operating in Italy or planning to enter the e-commerce market, this service is essential. Without a reliable logistics partner like Eurohermes, handling returns from Italy can be costly. Partner with us and discover how we can support you throughout the return process, ensuring cost-effective and seamless operations.
Returns from Italy
At Eurohermes, we provide not only professional logistics support but also an exceptional customer experience. This ensures your customers feel confident that shopping with you offers not only quality products but also an easy and convenient return process when needed. Trust Eurohermes to enhance customer relations and strengthen your market position. Take advantage of our comprehensive returns service from Italy, ensuring your business receives a positive reception in this competitive market.
Efficient, Professional Approach to Returns from Italy
How does our package return service from Italy work? The process is designed for maximum efficiency for both you and your customers. The customer simply prints the return label and affixes it to their package. They can then return it to a designated point or one specified on the package. Once the package reaches the local return address in Italy, it undergoes consolidation in our warehouse. The returned package is grouped with others and quickly forwarded to your address, ensuring an efficient and fast process.
How quickly will returns from Italy reach your store?
We understand that time is crucial for both you and your customers, who expect a quick refund. On average, the return process for packages from Italy takes 3-5 days. This efficient yet cost-effective approach enhances customer satisfaction with your services. We are confident that this will support your company’s growth in international markets, which is likely one of your primary goals.
Keep costs in check when handling returns from Italy
Managing returns from Italy and other European countries can become expensive without careful planning. Our service allows you to save up to 80% in costs compared to traditional courier companies. These savings help maintain competitive pricing and attract more demanding customers. The time and resources saved can be redirected towards other business areas such as marketing, product development, or customer service, without the stress of handling international returns. Partnering with Eurohermes will quickly show the benefits of our efficient return solutions.
Our service offers savings of up to 80% compared to traditional courier companies. In the business world, every cent counts, which is why our solution combines efficiency with financial benefits. These real savings help maintain competitive product pricing and attract more customers. The time and resources saved can be reinvested into key business areas like marketing, product development, or customer service, without the hassle of managing international returns. Efficiently handling returns from Italy allows you to deploy resources more strategically, avoiding time-consuming routine processes.
Building lasting customer loyalty requires exceptional commitment to customer care. By using Eurohermes services, you provide a unique experience for your customers. Professional handling of returns from Italy acts as a safety net, allowing customers to return products seamlessly if they are dissatisfied. This, in turn, encourages customers to explore your offerings with confidence, knowing they are supported in case of any issues.
A simple and fast return process sends a strong message to customers that their satisfaction is a priority. Positive experiences and high service standards are key to building long-term relationships. Convenient return options from Italy (including platforms like eBay and Amazon) paired with quick processing add significant value, leaving a lasting impression on customers and positively influencing their perception of your brand.
The customer (for example, from Italy) wants to return a purchased item.
You send the customer a link to the return form. The customer downloads the selected label and prints it using their home printer.
The customer hands over the package, along with the label, to the local carrier. Alternatively, you can provide them with our local address, where they can send the return independently.
The shipment reaches our local return address and is forwarded to the Eurohermes warehouse, where it is consolidated with your other returns.
The package reaches your Polish address, and you can proceed with evaluating the product as well as handling the exchange or refund.
Returns from Italy can be delivered to your warehouse in Poland within 24-48 hours, daily. For returns from other countries, the delivery time is typically 3-5 working days.
You have a choice: You can either use a local shipping label so that your customer incurs no return costs, or provide them with a local address where they can return the package at their own expense within their country.
Our return service offers savings of up to 80% compared to the rates of traditional courier companies.
All returns from your customers are tracked, whether the package is sent using your return label or if the customer chooses to send it via any courier or postal service to the provided local address in their country.
We offer comprehensive services to support international online sales (cross-border). In our offering, you will find everything you need to start a safe and effective expansion abroad.
Registration for packaging in Germany, sales terms on eBay and Amazon, electronic waste, the risk of warnings – these are just a few of the key issues related to cross-border selling. We prepare your company for entry into European markets.
Learn moreFor companies from Poznań, Wrocław, and Legnica, we have established a dedicated express line to Germany. Thanks to this, you can pack parcels until 1:00 PM, and four hours later, they will be scanned in the German courier network and delivered the next day.
Learn moreThe professional development of international sales through the eBay and Amazon marketplaces currently requires prior registration for foreign Value Added Tax (VAT) as well as the submission of electronic declarations. In collaboration with local accounting offices, we register for VAT and handle communication related to declarations.
Learn moreShipping international parcels is our passion. We select the best local courier solutions in various countries, including Germany, the United Kingdom, France, Italy, Spain, the Czech Republic, and others
Learn moreWe establish companies in Germany with tax residence in any legal form (at least trade, UG, KG, GmbH) as well as branches and subsidiaries for marketing purposes. We advise you on choosing the solution that best fits your strategy for entering the German market.
Learn morePricing, contracts, consulting (PL,DE)
info@eurohermes.eu +48 724 077 487
Customer service (PL)
bok@eurohermes.eu +48 881 952 209